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Safety Procedures Enhanced After Tragedy

Posted on: September 14th, 2014 by grandave No Comments


Various news outlets have kept the nation up-to-date on the horrific tragedy involving a limousine fire in California over the weekend. For those that have not seen the headlines, five people died while traveling by limo to a bachelorette party; included in the dead was the bride-to-be.

In many circumstances, tragedies such as the one on the West Coast could be avoided. Two years ago, Mayor Karl Dean signed in to law a host of measures that ensure those travelling via hired transportation vehicles will be hosted by companies that must adhere to strict safety standards.

Amongst other initiatives, those addendums to the Metropolitan Code of Law include permit stickers that must be in the front windshield, permits that must be renewed annually and background checks as well as drug and alcohol tests for all Chauffeurs.

Our first thought when hearing this weekend’s news was to double check the safety standards and procedures and ensure all of the policies- both community and company wide- are being followed systematically. Grand Avenue instills pre- and post trip safety checks, administers procedural paperwork in case of breakdown to ensure both the client and driver safety and checklists for each staff member to have on hand in case of emergency. All vehicles are equipped with First Aid kits and fire extinguishers and vehicles are submitted for regular safety tests throughout the year.

In addition, per VP of Operations Rebecca Kauffman, Grand Avenue has disabled the use of child safety locks in every one of our vehicles, effective immediately. Included in this just distributed memo is also a directive to note the location of fire extinguishers on pre-trip checklists; Grand Avenue has also ordered extra extinguishers to have on hand.

In addition to our Chauffeurs, Grand Avenue has an elite Fleet Team that oversees all aspects of the vehicles to ensure they run well and are clean for our clients. This group of staffers also creates reports in order to track preventative maintenance. All members of the Chauffeur and Fleet Team, as well as members of Management, are required to attend regular safety training.

Grand Avenue also recognizes and trains our staff using the National Limousine Association’s (NLA) guidelines for recognizing and reporting suspicious activity in and out of the vehicle; this is especically important for our Chauffeurs since they are in a prime position to notice this kind of behavior and seek help.

There are employees monitoring vehicle activity 24 hours a day, seven days a week to ensure all vehicles are cleaned and up to code. Should an emergency happen, we feel confident we will have the resources and processes in place to make sure everyone is safe.

Ms. Kauffman gave a short interview to New Channel 5 to give some insight to the public on both company and public initiatives. Click here to view that article.  

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