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Grand Avenue Promotes Alicia Kline to Event and Client Services Manager

Posted on: February 9th, 2018 by grandave No Comments

Alicia Kline

Kline’s promotion comes as Nashville’s popularity as a top meetings and events destination continues to grow

NASHVILLE, Tenn. — February 8, 2018 – Grand Avenue, the most diverse ground transportation service provider in Nashville, is proud to announce that Alicia Kline has assumed the position of Event and Client Services Manager. Kline previously served as Executive Assistant to Grand Avenue CEO, Carl Haley. With over seven years of experience providing events management services and administrative support for corporate executives and organizations, Kline will be responsible for overseeing the processes and systems related to serving customers through all phases of their transportation needs.

Kline’s promotion comes as Nashville continues to grow in popularity as a top destination city for meetings and events. Having set a new record for tourism with 14.5 million visitors in 2017, Nashville currently ranks as number seven on Cvent’s Top 50 Meeting Destinations in the United States.

“Having been with Grand Avenue for over two years and being involved in a number of client-focused engagements and activities, I am honored and excited to now be in a role that ensures our clients’ every need is met,” said Kline. “Grand Avenue prides itself in providing the highest level of professionalism and quality care, and I look forward to helping the company further its exceptional service.”

Since joining Grand Avenue in 2015, Kline has developed the customer service, management and leadership skills necessary for her new role as Event and Client Services Manager. Prior to Grand Avenue, she was an Events/Executive Administrative Assistant for Kentucky Speedway and Front Office Manager for Orem Owlz Baseball. Kline holds a Bachelor of Arts in Public Relations from Otterbein University.

“With her extensive background in handling events, from corporate meetings to professional sporting events within NASCAR and Baseball, Alicia was a natural fit to be our new Event and Client Services Manager,” said Grand Avenue Vice President of Operations and General Manager, Terrie Lane. “We’re thrilled to have her in this role and know that her experience will be valuable in helping us enhance our client services.”

Grand Avenue serves thousands of corporate and private clients with attention to detail, a diverse fleet of luxury vehicles, top-of-the-line service, professional chauffeurs and unparalleled reliability. Committed to providing the utmost in safety and security, Grand Avenue holds $5 million in liability insurance, has a fleet in compliance with the National Limousine Association Ride Responsibility Duty of Care program and employees chauffeurs who submit to random drug and alcohol testing.

About Grand Avenue

With a diverse fleet ranging from motor coaches and limousines to vintage classic cars, Grand Avenue the most diverse ground transportation service provider in Nashville, Tennessee. The company’s professional chauffeurs are attentive and experienced customer service representatives who develop and execute tailored, precise travel plans. The Grand Avenue team is adept at recommending the perfect vehicle for any budget and party size. For more information, visit

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