Top 10 List
Why Grand Avenue?
1. On Time Guarantee
Your time is your most valuable commodity and we understand that. This is why we exclusively off an On Time Pick-Up Guarantee or your trip is FREE!
We have provided reliable transportation for over 3,000 clients nationwide at 99.1% success rate versus the industry standard of 84%.
3. Dedicated Account Manager
You will be assigned an Account Manager that will be your single point of contact that implement, manage, and provide reporting on your account.
Our technology investment allows you to select your preferred method of communication through multiple platforms such as email, online reservations, apps, and custom web portals. We utilize our industries most advanced ERP system.
5. Customer Service
Your customer service team and account manager have been extensively trained to customize your service delivery to meet your requests. Your Company or Individual Profile will have all requests, preferences, and notes for each passenger, for communication, and for billing. Most importantly our CSR’s love their job and love taking care of you.
6. Fleet Diversification
7. Financial Stability
Grand Avenue is a debt free company with incredible financial backing which enables us to provide a higher level of service to you at lower than traditional industry rates.
8. Worldwide Service
Rather you are traveling citywide, nationwide, or worldwide Grand Avenue will serve you there as we provide service in 450 + cities worldwide.
9. Industry leading Management Team
Our Executive Team has been strategically assembled with industry leaders from around the country with over 90 years of experience between our CEO, COO, and CFO. We are a real business just like yours.
10. Competitive Rates
A high level of service expected. Rate integrity coupled with superlative service is what Grand Avenue is all about. Our rates traditionally fall into the 45%-60% range industry wide. Our rates are “All Inclusive” so what you see is what you get. There is no Base Rate, + Gratuity, + Fuel surcharge, + STC charge.Tags: chauffeured transportation, tennessee