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Nashville Limo Law: Why you should care? Buyer Beware

Posted on: November 18th, 2012 by grandave No Comments

exclamation 2Limousines have been sharing the streets of Nashville along with taxis and buses for quite some time, but there is a big difference between these three types of services that the Nashville public is most likely not familiar with, but should be. 

That difference is regulation. Taxis and buses have been regulated for years by local, state, and Federal authorities, but Nashville limo regulation began December 31, 2010.
What does this mean for you?  Simply put, if the operator is not compliant then you very well may be putting yourself at risk.
The Transportation Licensing Commission (TLC) requires that each company comply with the following requirements (just to name a few):

  • Insurance – Many companies have not had adequate insurance for their vehicles or their chauffeurs.  If this is the case then you will not be covered in the event of an accident.
  • Protect yourself: Always ask the service you select for a copy of their insurance certificate.  If you are using the service for business travel, be sure to get an additional insured certificate that names your company on the operator’s policy.
  • Federal Background Checks – The new regulations requires all chauffeurs to pass a federal background check prior to employment.
  • Be vigilant: Ask the company if the TLC permits checks.  Follow up and call the TLC yourself to verify at (615) 862.6777.
  • Annual Vehicle Inspections: One of the biggest complaints we get from new clients is about the poor quality of the vehicles the other Nashville limo services have in their fleets.  The new regulation has set guidelines to help improve the safety and quality of these vehicles by conducting annual inspections.
  •  Look closely: Check the vehicles for a TLC decal on the center/top of the front window.  If you don’t see a it, they aren’t compliant.
  • Confirmations: All Nashville limo services are required to have prearranged bookings and written documentation for each trip. 
  • Get it in writing: Be sure to get the confirmation email and itinerary. 
    Regulatory compliance means the operator you’re working with has taken the time and the money to follow the law.  It means they care about you and your patronage and they are willing to do whatever it takes to exceed your expectations. 

 

But most importantly, it means you or your family are safe in their hands. 
To view the law please clicks on the following link http://www.nashville.gov/tlc.

To further aid in your decision process when selecting a Nashville limo service I would recommend asking a few more questions:

  1. How much insurance coverage does your company carry? If you are renting a larger limousine like a stretch SUV or bus that seats more than 15 passengers the Nashville limo service is required to carry $5,000,000.
  2. Do you have GPS Tracking in all of your vehicles?
  3. Do you use Flight Tracking Software?
  4. Do you have a chauffeur training program?
  5. Do have an on-time pick-up guarantee? What happens if my vehicle is late?
  6. What year is the vehicle I am looking at renting?
  7.  Can I come to your office to view the vehicle in person? This is always recommended when using a company for the 1st time.
  8. Do you have a business license?
  9. Do you email confirmations with vehicle and pricing information?
  10. What is the payment process? Deposits are not industry standard.  Providing a credit card on file with pre-trip authorization is industry standard.

If you have any questions on how to select your Nashville limo service please contact one of our Customer Service Representatives that are available 24 hours a day 7 days a week.

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