Faq

Frequently Asked Questions

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How do I make a reservation?

Grand Avenue offers two convenient ways to reserve ground transportation. Contact us online at www.grandavenueworldwide.com or call us anytime at 1-866-455-2823.


What types of vehicles do you provide?

Our diverse fleet offers a wide range of vehicles. Visit our Fleet page to preview our full complement of vehicles.


In what geographic regions do you offer ground transportation services?

Can you accommodate my ground transportation needs in multiple cities?

While Grand Avenue is based in Middle Tennessee, we have an international network of affiliate transportation organizations that partner with us. This network allows us to arrange seamless ground transportation for you in more than 650 cities around the world. We also provide an array of vehicles that can transport you anywhere you need to go in Middle Tennessee or beyond.


I use transportation services often. Is there an incentive to use Grand Avenue on a regular basis?

Grand Avenue rewards its loyal customers with its Grand Rewards program. Grand Rewards allows you to earn points each time you reserve with us. These points can be redeemed in the future for free transportation services.


Can you accommodate large events?

Grand Avenue has both the experience and the vehicles to accommodate groups of any size. We often provide transportation for large events, such as CMA Awards, NRA Annual Convention and Jackson National Life, that require flawless execution to transport thousands of people.


I’m booking transportation on behalf of my company. What are the benefits of using Grand Avenue?

Our Grand Corporate division provides a dedicated account manager who works in tandem with your team to meet all your transportation needs. We help you curtail administrative costs by providing one point of contact for every transportation request. Also, our customized reporting helps you maintain control of expenses. Visit our Grand Corporate page for more details.


I’ve been advised not to drive for several days while recovering from a medical procedure. Can Grand Avenue provide me with transportation during this time?

We are the ideal solution for anyone in need of a chauffeur, regardless of the reason. We’ll cater to your every need or special requirement – whether for an afternoon or an indefinite period. Visit our All-purpose Transportation page for more information.


Can you provide references from previous clients?

Many of our satisfied clients have graciously offered to share testimonials describing Grand Avenue’s commitment to continually exceed their expectations. Visit our Testimonials page to read what they have to say.


What forms of payment do you accept?

Grand Avenue accepts all major credit and debit cards for payment.


I’m interested in a job with Grand Avenue. How do I apply?

Available positions with Grand Avenue are listed in our employment section. All applicants must fill out an application form and submit via mail, fax or email to HR@GrandAvenueworldwide.com.